You were born to lead, but in the process of adjusting to the complexities of the world, you are sometimes so occupied with satisfying basic needs that you can give little thought, time or attention to self-fulfillment and development of your personal
leadership skills. Habits developed in this context become demotivators. The most common demotivator is fear.
An effective leadership philosophy also encompasses a sense of ethical responsibility. The ethics of an organization is concerned with the way people behave and with the values or standards that govern their actions and choices. Leaders are responsible
for choosing the goals of the organization, establishing its direction, and determining its ethical standards. Ethical standards grow out of the basic beliefs and personal values of the top leaders. Certain standards in the areas of fairness, honesty,
and personal responsibility, however, are widely accepted by the whole of society. Effective leaders maintain these basic ethical responsibilities:
• They obey the law
Operating within both the letter and the spirit of the law is a responsibility of leadership. Most laws are designed to protect particular portions of the population: employees, workers, consumers, or the general public. Organizational rules and procedures
should make it clear to all employees that the law must be obeyed. Policies and procedures should also make it possible for employees to do their work well while satisfying legal requirements.
• They deal honestly with clients or customers
Ethical behavior toward clients is more than a matter of right and wrong; it is good business as well, for satisfied customers come back again and again. Honest dealing includes providing a high-quality product or service for consumers. They have the
right to expect that the product or service you market will accomplish what you claim and that it can be used with safety and confidence. Your clients should also be able to trust you to keep your commitments in regard to quality, delivery time, price,
and credit terms.
• They treat team members fairly
Effective leaders seek to achieve the greatest possible results through directing the efforts of people. But if they exploit people in the process of achieving results, they stand to lose good workers and, in the long run, lose the ability to produce
results. Since the results achieved by the organization come from the efforts of all those who have a part in the work, it is the responsibility of the leader to see that everyone benefits from what is earned in the process.